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Return, Refund & Cancellation Policy – WytsAyurveda
At WytsAyurveda, we pack and dispatch your order within 1 working day, and delivery typically takes 4 to 7 working days. In rare cases, delivery may take longer due to regional delays or logistical issues.
Return / Replacement Process
We aim to make your experience smooth and worry-free. If you face any issues, here’s what we’ll do together:
Step-by-Step Process:
Step 1 –
Raise a return/replacement request within:
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7 days of delivery if you received the wrong or expired product.
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2 days of delivery for damaged or missing items.
You can raise a request by:
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Filling out the form here
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Or using our Chat support.
Step 2 –
Give us 2 working days to review your request.
Step 3 –
If approved, we’ll arrange for a reverse pickup through our courier partner.
Step 4 –
If reverse pickup isn’t available at your address, you may self-ship the product using any reliable courier. We’ll reimburse the shipping cost via GPay or Wallet.
Step 5 –
Once we receive the product and verify the claim, we’ll initiate a replacement or refund (based on stock availability).
Return / Replacement Eligibility
✅ Accepted If:
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Wrong item delivered
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Expired product received
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Damaged packaging or product
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Missing items from the package
❌ Not Accepted If:
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Product is used/opened
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Original packaging (labels, boxes) is missing
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Request is raised after 7 days (or 2 days for damaged/missing products)
Order Cancellation
You can cancel your order:
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From the “My Account” section (if status is Ready to Ship)
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Or by calling us at +91 8400500589 (Mon–Sat, 9 AM to 6 PM)
WytsAyurveda reserves the right to cancel any order without prior confirmation, and may verify details before shipping.
Refunds
💳 For Prepaid Orders:
Refund will be credited to the original payment method within 7 business days.
💵 For COD Orders:
Please share your bank details to process the refund.
🔁 Important:
For all refund claims, customers must share a video of the product unboxing and a valid reason.
Refunds will not be processed without this verification.
Refund Timeline
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Cancellations: Refund processed in 7 business days.
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Returns: Refund is processed after receiving the product and completing the QC check (may take up to 2 weeks).
Note: Shipping charges are non-refundable.
Partial Returns
Yes, you can return select items from your order, if they meet the eligibility criteria.
